Privacy Policy

This policy explains how we collect, use and protect your personal data when you use this website, in line with the applicable personal data protection law.

What we collect

• Contact form: name, email, phone, your message, and the IP address at the time of sending.
• Orders and quote requests: name, phone, email (optional), the items requested, and any note you write.
• Cookies: a single technical cookie for your session and cart. We use no tracking or advertising services.

Why we collect it

To answer your enquiries, prepare quotes, fulfil orders and contact you about them. We never use your data for marketing without your explicit consent.

Sharing

We do not sell your data and do not share it with third parties, except where fulfilling your order requires it (a courier, for example) or a competent authority requires it by law.

Retention

Contact messages are kept for [12 months]; order data is kept for the period accounting and tax rules require, then deleted or anonymised.

Your rights

You may access, correct or request deletion of your data, and withdraw consent at any time. On a deletion request your personal data is erased from the order record while the accounting entry is kept without identifying data.

Security

The site runs over an encrypted connection, access is limited to authorised staff, and every sensitive action is recorded in an audit log.

Privacy contact

To exercise any of these rights, write to: [email] — [phone].

Last updated: [date]